FAQ
Where is the camera?
Built into the frame, between your eyes. That is why the footage matches your point of view instead of filming from above your head the way a helmet cam does.
Do I need any extra mounts or straps?
No. Everything is inside the goggle. You put them on exactly the way you put on any other pair.
Will they fit over my helmet?
Yes. The strap is adjustable and designed to sit over a helmet.
Do they fog up?
Goggles fog when warm air hits a cold lens, and the usual cause is pushing them up onto your forehead when you stop. Keep them on your face and vented and you will be fine.
How do I get the footage off them?
[ADD ONCE SUPPLIER CONFIRMS — do not guess this one. It is the most common pre-purchase question on camera goggles and a wrong answer here causes returns.]
How long does the battery last?
[ADD ONCE SUPPLIER CONFIRMS — including the cold-weather figure, which matters more than the headline number.]
How fast do you ship?
Free shipping on every order. Processing takes [CONFIRM: 2-4] business days and delivery usually takes [CONFIRM: 7-15] business days. Full detail is on our Shipping page.
What is your return policy?
30 days from delivery, unused and in original packaging, no restocking fee. Full detail is on our Returns page.
Is checkout secure?
Yes. Payments are processed by Shopify, and we never see or store your card details.
How do I reach a human?
[ADD SUPPORT EMAIL] — we answer within 24 hours, Monday to Friday.